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In the health care space, a UX approach can revolutionize the Patient Experience.
Part 2 of our 3-part Blog series on “Success in converting consumers to patients” explains what health care can learn from the holistic UX approach, particularly in the pre-visit patient experience.
Read the post here and share it - http://connect.impactmakers.io/blog/converting-consumers-learning-from-ux.html
Fortunately, data is here to the rescue. Online search and self-scheduling provides a complete data story of each consumer-to-patient journey that providers and doctors can use to further refine how they position themselves, and innovate how they convert and keep patients in the future.
Part 1 of our 3-part Blog series on “Success in converting consumers to patients” provides an explanation of these massive data opportunities, and how many providers and doctors may be missing out on them.
Read the post here and share it - http://connect.impactmakers.io/blog/converting-consumers-search-scheduling.html