Management & IT Consulting Services


Management and IT consulting helps our customers support business improvement initiatives, such as performance optimization, strategic planning and organizational change management.

We use proven tools and approaches to quickly understand where you are today, where you want to be in the future and how to get there. Our experienced IT and business consultants are able to create detailed plans and then execute against those plans.

Click for more information on People and Change.

The Business Challenge


The IT Challenge

Transformational change is a positive, yet highly impactful, way of life within most organizations today. Many organizations seek to innovate in ways that engage and energize their customers, significantly improve operational efficiencies, strengthen the security and privacy of company and customer data, and dramatically change organizational culture and behaviors. Transformation is not simple, but Impact Makers specializes in making sense out of complicated business transitions, defining the best approach for your organization and successful implementation.   Information Technology (IT) is a complex set of interconnected processes, systems and people. From maintaining existing applications and infrastructure required to preserve business alignment and comply with regulations, to leveraging emerging technologies and introducing competitive advantage – challenges arise that can distract an IT organization from its focus. Impact Makers provides services that address these challenges while keeping focused on maximizing the IT organization’s value to the business.


Service Offerings

Our Management & IT Consulting services include:

Management Assessment & Strategy Services
• Management Consulting
• Strategic Planning
• Business Architecture & Transformation
• Industry Business Consulting
• Organizational Optimization
• Business Process Excellence
• Organizational Design
• Organizational Change Management
• Performance Optimization

CIO Services
• IT Strategy and Planning
• IT Organization Assessment & Strategy
• IT Organizational Redesign & Implementation
• IT Technology Portfolio Investment Audit & Analysis
• IT Project Portfolio Rationalization
• Intake & Demand Management
• Human Capital Management
• Estimation & Forecasting Improvements
• Enterprise Architecture
• Cloud Strategy
• Strategic Sourcing
• IT PMO – Maturity Assessment & Strategy

Application Services
• Application Architecture
• Value-based Software Development Life Cycle (SDLC) & Application Life Cycle (ALM) Process Improvement
• Application Development Acceleration
• Application Integration
• Digital Technology Audit
• Solution Alternative Analysis & Selection
• Requirements Planning
• Quality Management

Infrastructure Services
• Infrastructure Architecture
• Cloud Architecture
• Platform Strategy & Processes (servers, mainframe)
• Data Center Strategy
• Governance, Risk, Compliance (GRC) Strategy
• IT Service Management (ITIL) Maturity Analysis & Optimization

Data Services
• Data Management Strategy & Processes
• Data Governance Planning & Implementation
• Data Architecture
• Business Intelligence Consulting
• Dashboard Strategy & Development

Example Engagements

  • • Market analysis for a commercial healthcare service to expand into the Medicaid market
  • • Product strategy development for an emerging concierge health services business
  • • Organizational assessment for the Virginia Secretary of Health and Human Resources, focusing on the Virginia Department of Social Services and including the Department of Health and Department of Behavioral Health and Developmental Services
  • • Analysis and recommendations project to assess the overpayment of workers compensation claims for the Virginia Attorney General and Department of Human Resources Management
  • • Large-scale implementation project plan development, management, and oversight.